The Reserve Bank of India has released third amendment directions for small finance banks focusing on customer protection in unauthorized electronic banking transactions.
RBI Issues Third Amendment for Small Finance Banks
On June 24, 2026, the Reserve Bank of India (RBI) published the 'RBI (Small Finance Banks - Responsible Business Conduct) Third Amendment Directions, 2026', aimed at improving customer protections in electronic banking.
The amendment centers on customer liability limitations in cases of unauthorized electronic transactions, reinforcing the importance of consumer protection in the evolving banking landscape.
Small finance banks should align their practices with these guidelines to enhance customer trust and ensure regulatory compliance.
Citations
- RBI Third Amendment Directions (2026) Volume 1 Page 1
