The Reserve Bank of India has issued third amendment directions concerning responsible business conduct for rural co-operative banks, focusing on customer protection in electronic banking transactions.
RBI Issues Third Amendment for Rural Co-operative Banks
On June 24, 2026, the Reserve Bank of India (RBI) issued the 'RBI (Rural Co-operative Banks - Responsible Business Conduct) Third Amendment Directions, 2026', consolidating guidelines for customer protection in electronic banking transactions.
This amendment primarily addresses the limitation of liability for customers in the event of unauthorized electronic banking transactions. With the increasing prevalence of digital banking, these guidelines are crucial for safeguarding customer interests and fostering trust in the rural banking ecosystem.
Banking professionals and compliance officers in rural co-operative banks should closely review these amendments to ensure adherence to the new customer protection standards.
Citations
- RBI Third Amendment Directions (2026) Volume 1 Page 1
