The Calcutta High Court has authorized a borrower to file a new complaint with the RBI Ombudsman regarding the undervalued auction of his truck. The court mandated that the complaint be addressed within six weeks.
Calcutta HC Directs Borrower to File Complaint to RBI Ombudsman
The Calcutta High Court has permitted a borrower to submit a fresh complaint to the RBI Ombudsman concerning the undervalued auction of a truck. This ruling underscores the need for borrowers to seek resolution through appropriate channels when they believe their interests have been compromised.
The court’s directive specified that the complaint must be filed in the prescribed format and emphasized the importance of timely consideration, requiring that the Ombudsman review the case within six weeks. This reflects the court's commitment to ensuring that financial grievances are dealt with expeditiously.
By enabling recourse to the Ombudsman, the court reinforces the significance of alternative dispute resolution mechanisms in the banking sector, particularly for aggrieved customers.
Practitioners should note that this decision strengthens the position of borrowers seeking redressal and highlights the importance of filing complaints through established frameworks to protect their rights in financial matters.
Citations
- Calcutta HC Ruling (2026) Cal HC
