A detailed guide on the SEBI SCORES authentication process has been released, covering complaint handling, compliance obligations, and timelines for registered intermediaries.
Guidelines for SEBI SCORES Registration Process
The Securities and Exchange Board of India (SEBI) has published a comprehensive guide to the SCORES (SEBI Complaints Redress System) registration process for intermediaries. This guide outlines the necessary steps for authentication, complaint handling procedures, and compliance obligations for registered entities.
With the rollout of SCORES 2.0, SEBI emphasizes efficient resolution of investor complaints while ensuring that intermediaries adhere to set timelines and procedural requirements. The guide details the necessary documentation and digital authentication procedures to be followed by new applicants seeking registration.
Furthermore, it elaborates on timelines for acknowledgment and redressal of complaints to enhance transparency. Adhering to these guidelines is crucial for intermediaries to operate within SEBI's regulatory framework.
Legal professionals advising registered intermediaries should ensure their clients are well-informed about these requirements, as timely compliance will mitigate risks of penalties and reputational harm.
Citations
- SEBI Guidelines (2026)

